FAQs

Do I communicate directly with the talent working for us?

Our editors are hired for research & efficiency aptitude (think a little nerdy & introverted), they may not be the best at mediating client communications or demands.Instead, we give you a dedicated project manager who will take over all the communication and act as the middle man/woman between you and the talent and manages our researchers for efficiency.This way, we can respond faster to your questions and have one person who deeply understands your business and preferences and can brief new or existing talent when you need them without repeating yourself.

What's the best way to communicate?

We work best in Slack external channels but can adapt to other communication platforms when it makes sense.

How exactly does pricing work?

You pay us monthly flat rates with no hidden fees and long-term contracts.You can add editors to your account when you need to scale up operations or you can let us know when you want to scale down.

How do you mediate timezone differences between editors

We hire editors from all over the world as we hire exclusively for aptitude so we can usually find an editor that works in your timezone.We use a queue system to prioritize and manage projects and keep you updated on a daily basis.

How do maintain efficiency from editors?

Our editors are benchmarked cross accounts for efficiency and our lowest performers are first retrained, and then if they're still low performing replaced at cost to us every month.

Meet Our Team

We're some of the biggest video editing & media nerds on planet earth.

Biko
Editor
Maciej
Editor
Mehru
Editor
Davis
Founder
Creative Lead
John
Founder
Operations Lead
Cassidy
Project Manager
Video³ Editor HeadshotVideo³ Editor HeadshotVideo³ Editor HeadshotVideo³ Founder HeadshotVideo³ Project Manager HeadshotVideo³ Founder Headshot

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